Last updated: October 10, 2026
Welcome to Kalohia Canada. These Terms of Service ("Terms") govern your access to and use of our website, products, content, tools and services available through https://kalohia-canada.com (the "Site").
Throughout these Terms, "Kalohia", "Kalohia Canada", "we", "us" and "our" refer to Regnum Limited, located at 60 rue François 1er, 75008 Paris, France.
By accessing our Site or purchasing from us, you agree to these Terms and our related policies, including our Privacy Policy and Return & Refund Policy.
Nothing in these Terms limits any mandatory consumer protection rights available under applicable Canadian federal, provincial or territorial law.
1. Eligibility and Use of the Site
By using this Site, you confirm that you have reached the age of majority in your province or territory of residence, or that you are using the Site with the permission and supervision of a parent or legal guardian.
You agree to use the Site only for lawful purposes and not to engage in fraudulent, abusive, harmful or unauthorized activities.
2. Products and Product Information
We make reasonable efforts to present our products accurately. Product colours, textures, packaging and appearance may vary slightly due to screen settings, manufacturing updates or production variations.
Product descriptions, images, prices, availability and specifications may be updated from time to time, subject to applicable consumer protection laws.
Unless expressly stated otherwise, Kalohia products are intended for general consumer use and are not medical devices. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.
3. Orders
When you place an order, you submit a request to purchase the selected products under the terms presented at checkout.
We may refuse or cancel orders where reasonably justified, including suspected fraud, payment issues, stock shortages, inaccurate information or genuine pricing errors, subject to applicable consumer protection laws.
Order acceptance and confirmation will be handled in accordance with applicable requirements governing online consumer contracts.
If an order is cancelled after payment has been collected, we will issue any refund required by applicable law to the original payment method whenever possible.
4. Prices, Billing and Payments
Prices on Kalohia Canada are displayed in Canadian dollars (CAD), unless otherwise clearly indicated.
Applicable taxes and shipping charges are disclosed during checkout before you complete your purchase, in accordance with applicable law.
Our available shipping options include:
- Standard Shipping: CAD $4.95
- Express Shipping: CAD $7.95
Where applicable, additional import duties, customs charges or other fees will be disclosed as required by law.
You agree to provide accurate billing, delivery and payment information and confirm that you are authorized to use your selected payment method.
Prices and promotions may change for future purchases, but changes will not retroactively alter a confirmed order except where permitted by applicable law.
5. Shipping and Delivery
We aim to process and dispatch orders within the timeframes communicated on our Site or at checkout.
Delivery estimates may vary depending on your location, carrier operations, weather conditions, customs procedures, seasonal demand or circumstances outside our reasonable control.
Some orders may be fulfilled from international warehouses.
Where applicable consumer protection law establishes mandatory delivery deadlines, cancellation rights or refund obligations, those requirements will apply.
We remain responsible for fulfilling our delivery obligations in accordance with applicable law. Nothing in these Terms transfers the risk of loss or damage to you earlier than permitted by law.
6. Returns, Refunds and Exchanges
Returns, refunds and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.
Kalohia Canada offers a voluntary 30-day return policy, subject to the conditions described in that policy.
This voluntary policy does not replace or restrict any mandatory legal warranties, cancellation rights or consumer remedies available under Canadian law.
7. Accuracy of Information
We strive to keep our website information accurate and current.
If we identify an error involving product descriptions, prices, availability or other information, we may correct it and take appropriate action in accordance with applicable law.
Any correction affecting an existing consumer contract will be handled in compliance with applicable consumer protection requirements.
8. Intellectual Property
All content on the Site, including text, graphics, logos, icons, photographs, videos, product names, branding and website designs, is owned by or licensed to Kalohia and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell or commercially exploit our content without prior written permission, except where permitted by law.
9. User Submissions and Reviews
If you voluntarily submit reviews, testimonials, comments, photographs, videos or other content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, translate and adapt that content for purposes connected with our business, including customer service and marketing, subject to applicable law and any required consent.
You confirm that you have the necessary rights to submit the content and that it does not infringe third-party rights or contain unlawful, misleading or harmful material.
We may moderate or remove submissions that violate these Terms or applicable law.
10. Third-Party Services and Links
Our Site may include links to third-party websites, payment providers, applications and services.
Third-party services may have their own terms and privacy policies.
We are not responsible for third-party content or practices outside our control, except where responsibility cannot lawfully be excluded.
11. Prohibited Uses
You agree not to use the Site or Services:
- For unlawful or fraudulent purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property or privacy rights.
- To submit false or misleading information.
- To transmit viruses, malware or harmful code.
- To access restricted systems without authorization.
- To interfere with website security or functionality.
- To automatically extract website content without authorization, except where permitted by law.
- For unauthorized commercial resale or exploitation.
12. Disclaimer of Warranties
We make reasonable efforts to maintain the availability and proper functioning of our Site.
We do not guarantee uninterrupted or error-free website access.
However, nothing in these Terms excludes, restricts or modifies any mandatory legal warranty, statutory guarantee or consumer protection right applicable to products purchased through Kalohia Canada.
In particular, consumers in Quebec may benefit from legal warranties under Quebec consumer protection legislation.
13. Limitation of Liability
To the extent permitted by applicable law, Kalohia and Regnum Limited will not be responsible for losses arising from circumstances outside our reasonable control or from misuse of our Site or products.
Any limitation of liability applies only where legally enforceable.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence or any other liability that cannot lawfully be excluded or restricted under applicable Canadian law.
Mandatory consumer remedies remain fully available.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify Kalohia and Regnum Limited against third-party claims and reasonable expenses directly arising from your unlawful use of the Site, infringement of third-party rights or material breach of these Terms.
This provision does not restrict mandatory consumer rights or impose obligations prohibited by applicable consumer protection legislation.
15. Privacy
Our collection, use and disclosure of personal information are described in our Privacy Policy.
We handle personal information in accordance with applicable Canadian privacy legislation, including relevant federal and provincial requirements.
16. Termination
We may suspend or restrict access to the Site where reasonably necessary to address fraud, security threats, unlawful activity or material violations of these Terms.
Any suspension or termination will be subject to applicable law and will not remove consumer rights relating to existing purchases.
17. Governing Law
Kalohia Canada is operated by Regnum Limited, a company established in France.
Subject to applicable conflict-of-law rules and mandatory consumer protection provisions, these Terms are governed by French law.
However, consumers residing in Canada retain the benefit of any mandatory protections available under applicable Canadian federal, provincial or territorial legislation.
Nothing in these Terms requires a Canadian consumer to waive rights, remedies or access to courts or authorities that cannot lawfully be waived, including protections available to Quebec consumers.
18. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be limited or severed to the extent necessary.
The remaining provisions will continue to apply, provided they can operate lawfully and consistently with applicable consumer protection requirements.
19. Changes to These Terms
We may update these Terms from time to time by publishing a revised version on our Site.
Updated Terms will apply prospectively, subject to applicable law. Changes to an existing consumer contract will only be made where permitted by law and in accordance with any applicable notice or consent requirements.
20. Contact Information
If you have questions about these Terms or need assistance with an order, please contact us:
Kalohia Canada / Regnum Limited
60 rue François 1er
75008 Paris, France
Email: contact@kalohia-canada.com
Website: kalohia-canada.com
Contact page: kalohia-canada.com/pages/contact